What support do we offer?
PFHoe and PFHoe Pro are supported using the Q & A section on this page and via the PFHoe Forum. If you have a question that is not covered by the Q & A page then click the link on the left and register for the PFHoe Forum. Here you will not only be able to post a question but also benefit from the experience of your fellow users. The Forum is regularly visited by our developers and so you will be able to get advise from the very folks who build the tools!We are keen to develop a PFHoe online community and welcome comments posted on the Forum and we would love to see your work on the PFHoe Wiki. To register for the Forum click on the 'Plug me in' logo or visit the Wiki page. The Q & A section will be added to and is designed to cover common questions.
You can download a copy of the PFHoe 2.1 User Guide here
You can also get a great overview of PFHoePro here thanks to our friends at CMI Studios.
Question:
How much does the upgrade to PFHoe 2.1 cost?
Answer:
The PFHoe 2.1 upgrade is free. Just download the version you own and use your existing serial number.
Question:
Does PFHoe run under Microsoft Vista?
Answer:
Yes PFHoe 2.1 is supported in both Vista and OSX 10.5.
Question:
Can I use PFHoe or PFHoePro without a serial number?
Answer:
The evaluation versions of PFHoe and PFHoePro will work without a serial number but will not allow you to export your camera data. When you purchase the software you will be emailed a serial number and you can enter this into the evaluation software you downloaded.
Question:
Can I use PFHoe or PFHoePro with a Dongle?
Answer:
No. We do not have Dongle support for these applications.
Question:
Can I upgrade PFHoe to PFHoePro?
Answer:
Yes. if after you have bought PFHoe you want to upgrade to PFHoePro you can upgrade for £50. If you want to do this contact us sending us your exisiting serial number. Email Us
Question:
What is the main differnce between PFHoe and PFHoePro?
Answer:
| |
PFHoe 2.1 |
PFHoePro 2.1 |
| Platform Support |
OSX, Windows |
OSX, Windows, Linux |
| Footage Import & Export Formats |
QuickTime, AVI |
QuickTime, AVI and Image Sequences |
| Supported Resolutions |
SD: 720x480
720x486
720x576
HD:
1280x720
1440x1080
1920x1080
|
SD: 720x480
720x486
720x576
HD:
1280x720
1440x1080
1920x1080
|
| Automatic Tracking |
Yes |
Yes |
| Distortion Correction |
Yes |
Yes |
| Focal Length Tool |
Yes |
Yes |
| Set solver Keyframe |
No |
Yes |
| Post-solve User Features |
No |
Yes |
| Re-solve |
No |
Yes |
| Pro Exports* |
No |
Yes |
Question:
What are the supported exports in PFHoe and PFHoePro?
Answer:
| |
PFHoe 2.1 |
PFHoePro |
| Exports |
Maya
XSI
3DS Max
After Effects
Lightwave
Cinema 4D
Combustion
Animation Master
Blender
Pixel Farm XML
|
AutoDesk FBX
Maya
XSI
3DS Max
After Effects
Lightwave
Cinema 4D
Combustion
Animation Master
Blender
Pixel Farm XML
*AutoDesk FFI
*Shake 4.1 Multi-plane
*Houdini
*Nuke
*Kuper Control
*Flair MRMC
|
|